Delivery Policy:Thank you for choosing kaapacreations.com for your shopping needs. Please read our delivery policy to understand how we handle deliveries, returns, and exchanges.
Delivery Locations:
- We offer delivery services both inside and outside the valley.
- We also provide international shipping services for our customers outside Nepal.
Payment Methods:
1.Inside Kathmandu Valley (KTM Valley):
- Cash on Delivery (COD) is available exclusively for customers within Kathmandu Valley. You can pay for your order at the time of delivery.
2.Outside Kathmandu Valley:
- Prepayment is mandatory for all orders placed from outside the valley. You can make your payment using the available payment methods during the checkout process on our website.
Returns and Exchanges:
1.No Return, No Exchange Policy for Items with 20% Off / Discounted Items.
- Items that have a discount of 20% or more are not eligible for return or exchange. Please make sure to choose your items carefully before making a purchase.
2.Exchange Within 5 Days:
- If you receive a damaged or incorrect item, please contact us within 5 days of receiving your order.
- We will provide instructions on how to proceed with the exchange process.
Minimum Order Requirement:
- A minimum order of NPR 500/- is required to complete your purchase.
Contact Information:
If you have any questions or need assistance with your order, please contact us at:
Phone: 01-5181081
Mobile: 9818731821
Please note that this delivery policy may be subject to change, and the most recent version will always be available on our website. We strive to provide you with the best shopping experience, and your satisfaction is important to us.
Thank you for choosing kaapacreations.com for your shopping needs.
We look forward to serving you.